Dreamy Threads Exchange and Return Policy

Eligibility:

- You may request an exchange or return within 3 days of product delivery.

- All original tags and packaging must be intact. Products must be unused, undamaged, and unwashed.

- Dreamy Threads reserves the right to reject any exchange or return request based on our policy guidelines.

Exclusions:

- Discounted or sale items can only be exchanged for the same product in a different size, subject to availability.

- Discounted or sale items cannot be returned under any circumstances.

- Accessories or customized products cannot be exchanged or returned.

- Clearance sale items cannot be exchanged or returned in any scenario.

Refunds & Coupons:

- No cash refunds will be issued. If your return request is approved, you will receive a Dreamy Threads coupon of equal value, valid for 6 months.

- Products purchased with a coupon, or personalized items, are not eligible for return.

- Coupons provided on returns cannot be combined with any other offer, sale, or discount code.

Charges & Deductions:

- A flat Rs.150 fee will be charged for pickup or reverse delivery for every return or exchange request.

- Upon return, a deduction of Rs.100 per product will be made from the coupon value provided.

- Only one exchange per order is permitted.

Assistance:

- For all eligibility and further assistance, please reach out to our customer care team within the stated time frame.